https://matthelam-sitecore-blog.vercel.app/blog Once a circumnavigation of the Sitecore-sphere, now a voyage into agentic systems: harnesses, knowledge, and the long work of persistent memory. en-us matthewlam@aceik.com.au (Matthew Lam) matthewlam@aceik.com.au (Matthew Lam) Wed, 03 Jun 2026 00:00:00 GMT https://matthelam-sitecore-blog.vercel.app/blog/the-agent-as-customer-a-practical-build-guide https://matthelam-sitecore-blog.vercel.app/blog/the-agent-as-customer-a-practical-build-guide All my agent posts so far have been about building with agents - prompts, profiles, skills, harnesses. This one flips: what do you build for them, when the next customer arriving at your service is an Agent and not a person? A practical components guide, worked end-to-end on a single purchase. Wed, 03 Jun 2026 00:00:00 GMT matthewlam@aceik.com.au (Matthew Lam) aiagentsagent-as-customersaasapi-designcommercemandates